Refund Policy

We provide a 5-days limited refund warranty for every purchase of our products. 

Reasons to request a refund

• The product has a major and unfixable flaw making it unusable.
  Please send us an email to support@giantfocal.com with an explanation of what the major flaws/issues are. 

Reasons why a refund will not be given

• You bought the product by mistake.
  Please double or triple-check before purchasing any product in the HubSpot marketplace. 
   
• You changed your mind.
  Please reach out to us at support@giantfocal.com for any theme/product questions. We'll be more than happy to provide detailed explanations and a walkthrough to ensure that the product you're purchasing meets your needs. 
  
  
• There are small bugs or issues. 
  We (GiantFocal) always push bug and issue fixes regularly. Please send us a screenshot and a short brief of the bug(s) you found, and our team will fix them in the next update.

Last updated: December 28th, 2020